If your order didn’t go through but your card was still charged, this is typically due to a pending authorization hold placed by your bank or credit card issuer. When a transaction fails, the amount may appear as a pending charge on your account. Please rest assured that this is a temporary hold, and the funds have not been fully withdrawn from your account.
In most cases, this pending charge will be automatically reversed by your bank within 5 to 7 business days, depending on their specific policies. However, the exact time frame can vary depending on your financial institution. If the charge is not reversed within this period, we recommend contacting your bank or credit card issuer directly for further assistance.